Client Retention Representative - Weekly Pay - Richardson, TX
Company: Universal Energy Solutions
Location: Richardson
Posted on: February 16, 2026
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Job Description:
Job Description Job Description Universal Energy Solutions is
seeking an enthusiastic and results-driven Client Retention
Representative to join our team in Richardson, TX. In this role,
you will be instrumental in building and maintaining long-term
relationships with our clients, ensuring they receive exceptional
service and support for our sustainable energy solutions. Your
primary focus will be to engage with existing and new B2B sales
customers, addressing their needs, resolving concerns, and
promoting the value of our services and sales. By fostering
effective communication and understanding customer experiences, you
will help drive customer loyalty and minimize attrition rates.
Responsibilities Proactively reach out to clients to assess
satisfaction and gather feedback on our products and services.
Engaging B2B sales with current and new customers. Handle inquiries
and complaints effectively and professionally, ensuring swift
resolution. Develop personalized retention strategies to encourage
client renewals and upgrades. Coordinate with internal teams to
relay client feedback and advocate for customer needs. Analyze
client data and retention metrics to identify trends and suggest
improvements. Participate in the development and execution of
customer loyalty programs. Keep abreast of industry trends and best
practices in customer retention. Requirements Proven experience in
customer service, account management, or a similar
retention-focused role, preferably in the energy sector Excellent
communication and interpersonal skills Strong analytical skills
with the ability to interpret data and client feedback
Problem-solving attitude and a commitment to delivering exceptional
customer experiences Ability to work independently as well as part
of a team Creative approach to developing client retention
strategies Benefits Rapid advancement opportunities Professional
sales training curriculum Paid Training Weekly Pay
Keywords: Universal Energy Solutions, Mansfield , Client Retention Representative - Weekly Pay - Richardson, TX, Sales , Richardson, Texas
