To-Go
Company: Texas Roadhouse Holdings LLC
Location: Mansfield
Posted on: September 8, 2023
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Job Description:
Description:Job Purpose: A To-Go Roadie is responsible for
supporting our To-Go (carry-out) operations to make sure our To-Go
guests receive the same standards of hospitality and service that
our guests receive while dining in our restaurant. A To-Go Roadie
gives our guests a Legendary experience, ensuring excellent food
quality and service. A To-Go Roadie must be able to perform a
variety of tasks from greeting guests, answering phones, seating
guests, running food, taking To-Go orders, responsibly handling
cash and credit card transactions, and rolling silverware.ESSENTIAL
FUNCTIONSEssential Functions Statement(s)* Ensures that each guest
receives a legendary welcome and good-bye when placing and/or
picking up a To-Go order from Texas Roadhouse.* Has knowledge of
the phone system; uses proper phone etiquette when answering phone
calls and taking To-Go orders.* Is knowledgeable with the menu and
is able to accurately take and place orders. Upsells whenever
possible.* Demonstrates strong organization skills with boxing
orders and accuracy of To-Go orders placed.* Works collaboratively
with To-Go and kitchen staff to complete orders.* Partners with FOH
and BOH manager on quote times, accurately provides quotes to
guests on the length of time to complete their order.* Has
knowledge and understanding of the To-Go App.* Uses the POS (point
of sale) system effectively and correctly; responsibly handles
tasks on the POS such as, but not limited to, To-Go sales, gift
card sales, and cash and credit card transactions.* Ensures guests
are comfortable and cared for while they place and/or pick up To-Go
order.* Adheres to core values: passion, partnership, integrity and
fun, all with purpose.* Practices proper safety and sanitation at
all times.* Maintains proper etiquette with all staff members and
guests.* Exhibits teamwork at all times.* Maintains proper dress
code and hygiene standards at all times.We are proud to be an equal
opportunity employer. We are committed to providing equal
employment opportunities to all employees and applicants for
employment without regard to race, color, religion, age, gender,
gender identity, disability, veteran status, sexual orientation,
citizenship, national origin, or any other legally-protected
status. We encourage and welcome all applicants to
apply.Requirements:For more information about this position, please
contact the restaurant and ask for a manager.Additional Info:
Keywords: Texas Roadhouse Holdings LLC, Mansfield , To-Go, Other , Mansfield, Texas
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