New Home Advisor
Company: TRI Pointe Group, Inc.
Location: Mansfield
Posted on: January 26, 2023
|
|
Job Description:
Are you interested in joining a company culture where
accountability, top performance, and teamwork are valued and
rewarded? Tri Pointe Homes is dedicated to insightful design and
superior craftsmanship, we are setting a new standard in
homebuilding and customer experience. If this sounds like a career
for you, apply to be a part of our great team.
Tri Pointe Homes Dallas-Fort Worth is looking for an experienced,
enthusiastic individual to join our talented group as a New Home
Advisor in the Mansfield/Midlothian area!
Position Highlights: Responsible for selling homes through
optimizing the new home sales and the customer experience in the
assigned community.
Position Responsibilities:
+ Utilizes all sales and marketing resources that are available to
New Home Advisor to achieve the sales and closing goals for the
communities assigned.
+ Actively participates in traffic driving efforts. Including, but
not limited to, initiating follow-up phone calls to previous
traffic, coordinating and hosting public and broker events.
+ Promptly meets/greets prospective customers who visit the
community and collects completed registration materials from every
customer who visits (or solicits information from prospective
customers to complete the registration process).
+ Actively tours with prospective customers through the various
homesites/lots to familiarize them with the community layout.
Ensures that prospects understand where the home will be built,
where property lines begin and end, and where neighboring
structures will be located. When visiting home sites/lots, ensures
the sales office and models are appropriately secured and proper
signage indicating estimated return time is placed on the sales
office entrance door.
+ Engages in the Company's defined selling process during product
tour to deliver an effective sales presentation. Actively seeks to
close prospective customers by asking multiple closing-related
questions during the presentation, including confirmation of return
visit.
+ Sells the benefits of the community, the reputation of the
Company, and the quality and design of company products,
construction, and service. Understands the power of the Company's
brand and the unique customer value proposition in assigned
communities.
+ Effectively communicates the key differentiator touchpoints as to
why the customer should purchase a home from the Company versus
other builders.
+ Explains benefits of energy efficiency and other green features
that are showcased throughout the homes.
+ Effectively discusses and explains the home building and home
buying process to customers in such a way that the customer feels
knowledgeable and comfortable with the various touchpoints.
+ Explains and processes sales documentation for prospective
customers, including completing the information required to
complete the Company's form purchase agreement for homes in
assigned communities.
+ Performs all necessary follow-up to ensure the successful closing
of sales in communities assigned.
+ Works collaboratively with other departments, teams, and
individuals, both inside and outside the Company, to ensure that
the entire process is seamless from the set-up of model homes to
the close of sale and delivery of homes.
+ Proactively communicates and responds in a professional and
timely manner to all external and internal stakeholders (managers,
real estate brokers, homebuyers, etc.).
+ Informs management of opportunities, problems, progress, and
support needed, and works with the sales management team to quickly
and appropriately resolve issues.
+ Manages backlog, maintaining strong lines of communication with
customers post-purchase decision.
+ Resolves any issues or problems with customers to keep the
process moving forward.
+ Coordinates and hosts broker previews, promotional events at
assigned communities, etc.
+ Meets all reporting deadlines in a timely and consistent
manner.
+ Inputs, updates, and effectively utilizes data in the Company's
Customer Relationship Management (CRM) system (or other systems as
required by management) to drive sales activities in assigned
communities.
+ Prepares weekly update reports of prospective customer traffic to
management.
+ Develops knowledge of competitor policies, programs, pricing, and
products, as well as consumer demographics, to better define key
differentiators for his/her assigned communities and provides
helpful information to management.
+ Monitors and shops competitive products, providing feedback to
management to ensure appropriate team members and management are
kept abreast of changes in the market.
+ Other duties as assigned.
Position Qualifications:
+ Bachelor's degree preferred.
+ Real estate license, if required by state law.
+ Minimum of 1-2 years of previous sales experience required.
+ New home sales experience preferred.
+ Knowledge of sales programs, policies, and procedures.
+ Current working knowledge of homebuilding and the residential
real estate industry.
+ Ability to prepare, plan and deliver clear and persuasive sales
presentations.
+ Proficient in Microsoft applications, including Word, Excel, and
Outlook.
Physical Requirements:
+ Frequent standing, walking (including stairs and uneven ground),
and sitting; occasional lifting.
+ May require occasional driving of customers from the sales office
to community lots.
+ Environmental conditions vary depending on weather, stage of
production, and where work takes place. Some of the following
conditions apply at various times, hot, cold, wet, dry, muddy,
humid, windy, calm, bright, dark, noisy, dusty, poor lighting, poor
ventilation, temperature variations, fog, and rain. Airborne
particles such as wood dust, drywall dust, etc. are common in the
field environment.
At Tri Pointe Homes, we are intentional about fostering an
environment where you, and all individuals, are encouraged to be
their authentic selves. We embrace individuality and strive to be
consciously inclusive of different backgrounds, experiences, and
perspectives in every aspect of our business. We believe our
company's strength relies on the diversity of the team and the
unique, innovative ideas everyone contributes.
We are an Equal Opportunity Employer, which means we make
employment decisions based on merit and qualifications and are
committed to providing equal opportunities for all applicants and
employees without regard to their race, color, creed, religion,
national origin, ancestry, citizenship status, age, disability,
sex, sexual orientation, gender identity or expression, veteran
status, genetic information, or any other characteristic protected
by applicable federal, state or local laws.
We will endeavor to make a reasonable accommodation to the known
physical or mental limitations of a qualified applicant with a
disability unless the accommodation would impose an undue hardship
on the operation of our business. If you believe you require such
assistance to apply for an open position or to participate in an
interview, please let us know.
Pursuant to the California Consumer Privacy Act of 2018, if you are
a California resident, you have the right to know the categories of
personal information that we collect about job applicants,
employees and their emergency contacts and beneficiaries, and
independent contractors. Please click here
(https://www.tripointehomes.com/employee-privacy-policy/) for a
description of our personal information collection practices.
#LI-SD1
Required SkillsRequired Experience
Keywords: TRI Pointe Group, Inc., Mansfield , New Home Advisor, Other , Mansfield, Texas
Click
here to apply!
|