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Part-Time Call Center/Teller

Company: Allied Federal Credit Union
Location: Mansfield
Posted on: November 25, 2022

Job Description:

*Call Center / Teller - Part Time Job Description*

*Scope: * The primary purpose of this job is to assist with members service needs in form of selling of products, completing teller transactions, accurate balancing and performing additional operational duties. This position can also assist in the training of other branch employees. This position will play a vital role in delivering the _Allied Experience_.

*Duties and Responsibilities: *

* Represent the Credit Union in a courteous and professional manner
* Cross sell products and services
* Comply with established policy and procedures
* Maintain privacy and confidentiality of member information
* Receive member telephone calls
* Process deposits and disburse cash or check withdrawals
* Verify transactions
* Monitor deposit amounts and examine documents for endorsement and negotiability
* Detect and resolve discrepancies promptly
* Process loan and _*VISA *_ credit card payments
* Process transfer requests
* Process cash advance, cashier's check and money order requests
* Balance daily transactions and verify cash totals
* Provide assistance with bank wires
* Answer questions and solve problems for members
* Troubleshoot online banking and bill pay problems for members
* Answer basic IRA questions for members
* Issue temporary checks and process check orders
* Perform file maintenance and account changes as needed
* File documents
* Process incoming and outgoing mail

Other duties as assigned

*Minimum Requirements: *

* High school diploma or equivalent required.
* Previous Teller experience
* Good communication skills
* Good math skills.
* Professional appearance, dress and attitude
* Ability to operate related computer applications and other business equipment
* Ability to sit and/or stand for periods of up to two hours or more.
* Must be able to lift up to 30 pounds
* Must have reliable transportation

Job Type: Part-time

Pay: From $17.00 per hour

* Employee discount
Physical setting:
* Office
* Monday to Friday

* High school or equivalent (Required)

* Cash Handling: 1 year (Required)

Shift availability:
* Day Shift (Preferred)

Work Location: One location%58047475%

Keywords: Allied Federal Credit Union, Mansfield , Part-Time Call Center/Teller, Other , Mansfield, Texas

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