Bilingual Loan Officer Associate
Company: Service First Mortgage
Location: Mansfield
Posted on: February 16, 2021
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Job Description:
At Service First, our unique values serve as a compass for our
actions and are the foundation of our culture.* We promote
innovation and are purposefully dynamic in our growth processes. We
change, not just for the good of ourselves, but for the good of
everyone involved.* We hire people with the ability to think
creatively, who use inspiration and imagination to solve problems
by looking at them from unexpected perspectives.* We hire people
with the ability to question assumptions and offer solutions that
seem impossible; take calculated risks; take what might be seen as
a problem and turn it into an opportunity; are able to bring
paradigm shifts in product, processes or systems because of their
thoughts and new ways of thinking; give feasible ideas and not just
tangent thoughts.We are honored to be voted as a Top 100 Places to
Work by the Dallas Morning News for five consecutive years. Service
First Mortgage is the first company to be ranked as high as #4 in
its first year of nomination. We are also honored to have received
a special award in the category of Best Direction.Service First
Mortgage is currently hiring for a Loan Officer Associate.The Loan
Officer Associate provides assistance to a designated Loan
Officer(s) in originating and processing loans. Duties include*
Representing the company in a professional manner and providing an
exceptional level of customer service in all interactions and
functions of the position* Following up on leads for potential
borrowers* Assisting the Loan Officer in pre-qualifying potential
borrowers* Coordinating receipt of a complete and accurate loan
application package* Communicating effectively and quickly to all
parties, both internally and externally, about timelines and
expectations to ensure all loans close on time* Following up with
borrowers for items needed for loan submission* Execution of
disclosures and submission of loan file for processing* Manage the
Loan Officer(s) calendar, including follow-up, appointment setting
and time blocking as appropriate.* Manage the CRM, including
follow-ups with warm leads and closed loans.* Pipeline management,
including scheduled pipeline reviews, daily tracking and weekly
status calls to customers.* Utilization of designated Sales tools
and reporting methodsRequirements* High School diploma or
equivalent.* 2+ years of mortgage experience or related position.*
Knowledge and understanding of the lending process, federal and
state law, and various loan products and guidelines.* NMLS License
required.* Bilingual - must be fluent in English and SpanishSkills*
Excellent customer service skills.* Self-motivated with the ability
to work independently with minimal supervision.* Strong written and
oral communication skills, including interpersonal skills.*
Attention to detail.* Ability to adhere to established processes
and checklists.* Problem solving and conflict resolution skills.*
Ability to multitask and manage one's time under pressure in a high
volume environment.* Flexibility and adaptability in a fluid and
rapidly changing environment.* PC skills, including MS Office
products and other software.* High level of integrity, ethics,
discretion and professionalism in handling confidential and
sensitive information.* Sales aptitude is a plus.Benefits* Health
Care Plan (Medical, Dental & Vision)* Retirement Plan (401k, IRA)*
Life Insurance (Basic, Voluntary & AD&D)* Paid Time Off
(Vacation, Sick & Public Holidays)* Short Term & Long Term
Disability* Training & Development* Work From Home* Wellness
Resources
Keywords: Service First Mortgage, Mansfield , Bilingual Loan Officer Associate, Other , Mansfield, Texas
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