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Quality Assurance Customer Service

Company: Sellmark Corporation
Location: Mansfield
Posted on: January 12, 2021

Job Description:

QUALITY ASSURANCE CUSTOMER SERVICECORE DUTIES AND RESPONSIBILITIES:* Respond to in-bound technical support calls from customers.* Respond to emails from customers containing technical support questions.* Check and inspect product shipments for quality.* Inspect and test returned products.* Re-label products.* Repackage products.* Assist with return to factory processes, logging return to factory inventory, and preparing shipments.* Repairs products when applicable.* Assist with returns processes as needed.* Assist warehouse crews, marketing and sales with special projects* Other duties as assigned by supervisor.REQUIRED SKILLS AND ATTRIBUTES:* High level of integrity and strong work ethic.* Associates degree preferred or an applicable combination of education and experience.* Excellent analytical and communication skills.* Able to lift and carry up to 50 pounds.* Proficient in Microsoft Office and Netsuite.* Shooting/Hunting outdoor experience preferred.* Must be able to pass a Background Check and Drug TestCOMPETITIVE COMPENSATION, BENEFITS AND TRAINING:* Starting pay $13-$15 per hour (Depending on experience and skill level)* Medical, Dental, Vision and Supplemental benefits* Paid vacation and 401K match* Initial intensive training program provided and continual training opportunities available

Keywords: Sellmark Corporation, Mansfield , Quality Assurance Customer Service, Other , Mansfield, Texas

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