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ER Patient Service Rep part time

Company: Adventist Health System
Location: Mansfield
Posted on: January 12, 2021

Job Description:

Job Description Description Patient Service Rep - Texas Health Mansfield- operated as joint venture between Texas Health Resources and AdventHealth Location: 2300 Lone Star Road; Mansfield, TX Top Reasons to Work at Texas Health Mansfield; Mansfield, TX * Join a family of caregivers focused on whole-person health and committed to making communities healthier.* Provide wholistic care for patients that extends to the spiritual level by praying with patients and families. Chaplains are available to meet with patients, families and team members 24 hours a day, 7 days a week to provide spiritual support.* Help develop a brand new $150 million community hospital and medical office building that will provide services such as Medical/Surgical, ICU, Women's Services, General Surgery, Orthopedics, Interventional Cardiology and Gastroenterology.* Grow in your career with AdventHealth, named in 2018 by Becker's Hospital Review as one of the "150 Top Places to Work in Healthcare". AdventHealth has partnered with Texas Health Resources, named in 2019 as one of Fortune's 100 Best Companies to Work For, to build Texas Health Mansfield, which is creating new opportunities for employment and professional growth.* Thrive in the Mansfield community, ranked by CNN/Money Magazine as #17 for "Best Places to Live". Mansfield is one of the fastest growing areas of North Texas, projected to reach more than 250,000 residents by 2023. Future job growth over the next ten years is predicted to be 41%, higher than the national average of 33.5%. Mansfield has top-rated schools, over 900 acres of parkland, quality housing, a historic downtown area, recreational opportunities for all ages, and a growing business community. Work Hours/Shift: Part Time Monday- Thursday 7pm - 1am You Will Be Responsible For: * Responsible for the clerical duties for the Admitting and Registration of patients. * Uses professional discretion to ensure confidentiality of information concerning employees, patients and the hospital, as outlined in hospital policies. * Protects the legal and financial standing of the hospital by obtaining appropriate signatures on consent to treat forms and required assignment of benefits forms, adhering to written policies and procedures. * Each patient service representative is cross-trained in admitting/emergency room for assistance in those areas, if needed. * Assigns diagnosis codes on accounts based on physician orders, i.e., In-Patients, Out-Patients, Short-Term Care, Physical Therapy, Cardiac Rehabs, etc. * Responsible for completing registration, pre-registration, verification and authorization for ancillary departments, if required. * Reviews and updates assigned reports within 24 hours of receipt, as requested. * Responsible for the financial duties for the Admitting and Registration of patients. * Collects correct data from patients while pre-registering and registering. * Obtains eligibility for patients while pre-registering and registering. * Meets all pre-certification requirements according to insurance specifications. * Performs all follow-up that is required (copying of i.d. cards, collection of co-pay and deductible, etc.) in a timely manner. * Ensures that the Daily - Admit/Reg personnel must update the their errors received from RQI within one business day. * Determines proper financial class and payor codes while establishing the estimated financial responsibility of the patient and insurance company. Communicates to the patient and/or guarantor the financial policies of the hospital. * Assesses the need for pre-certification and authorization while following established guidelines for each patient in order to ensure payment from payors. * Patient service representatives will assist self-pay patients in completing the patient financial questionnaire. * Ensure primary care physician referral is given and recorded in log. * Ensure appropriate flow of patient to nursing. * Responsible for payments and valuables from patients, and acts as a cashier for the organization. * Receives cash and check payments from patients, records appropriately and puts in safe as department requires. * Receives valuables from patients and puts in safe as department requires. * Makes change if required by Coordinator. Qualifications What You Will Need: * Must be able to type 45-50 wpm, use various office equipment such as CRT, phones, copier, fax machine and printer. * High school diploma or equivalent required. * Medical terminology preferred.* Basic understanding of UB92's and importance of hospital billing/collections process preferred. * One year of patient account experience preferred. Job Summary: Under the general direction of the Admitting Coordinator, performs pre-registry, insurance verification, registry, per-certification, in-house follow-up and discharge for patients to the Texas Health Huguley in a pleasant and accurate manner. Handles payments and valuables from patients, and acts as a cashier for the organization. This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Keywords: Adventist Health System, Mansfield , ER Patient Service Rep part time, Other , Mansfield, Texas

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