MansfieldRecruiter Since 2001
the smart solution for Mansfield jobs

Work From Home - Experienced Tax Expert I

Company: Intuit
Location: Mansfield
Posted on: October 19, 2020

Job Description:

Overview

If you’re a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. You’ll advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers. You’ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.

What you'll bring

• College degree a plus. The ideal candidate will have a background in business, finance, accounting, or tax

• Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules

• Minimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required.

• Prior tax preparation experience in a tax practice or retail setting required.

• PTIN required

• Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA

• Strong customer service skills with ability to empathize and instill confidence

• Ability to work within a team to assist in preparation of accurate tax returns in a timely manner

• Strong Research skills and the ability to quickly use online resources to find answers

• Critical thinking and problem solving

• Persistence and determination

• Willingness to utilize audio/visual tools to communicate with customers

- Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well

- Friendly and reassuring on camera

• Bilingual (English/Spanish) communication skills (written & spoken) a plus

For internal use: tst assoc

How you will lead

• This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns

• Compiling/preparing tax returns for TurboTax Customers

• Gathering/organizing and accurately entering customer data in the federal and state tax returns for review

• Communicate directly with the customer as needed

• Coordinate customer meetings and follow-up

• Communicate updates to credentialed tax experts on assigned customers

• Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations

• Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries

• Will interact with customers utilizing strong written and verbal skills as well as deep customer empathy

Typical Deliverables:

• Accurate and complete customer data entered in tax returns for credentialed tax expert review

• High quality customer interactions and experiences

• Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions

• Proficient with technology and solid knowledge of computer operations and software.

• Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer

• Document customer interactions

• Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Mansfield , Work From Home - Experienced Tax Expert I, Other , Mansfield, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Sr Systems Engineer
Description: We are seeking a highly skilled Senior Systems Engineer Rated the best at what we do, Raytheon Intelligence and Space RI amp S moves terabytes of data daily through the cloud utilizing the latest (more...)
Company: RTX
Location: Wylie
Posted on: 10/27/2020

Owner Operator Truck Driver
Description: Job Description Ascent Global Logistics is looking for Owner Operators If you want to make a lot of money driving for one of the best transportation
Company: Ascent Global Logistics
Location: Wylie
Posted on: 10/27/2020

CDL-A Regional Truck Driver - Dedicated
Description: Job Description Join the Cowan Family as a regional road driver out of Dallas, TX. Our regional drivers out of Dallas make between 57,000 - 67,000 per year. You'll enjoy our newly increased pay packages (more...)
Company: Cowan Systems
Location: Wylie
Posted on: 10/27/2020


Sr. Specialist, Claims & Fraud Operations
Description: Description br Job Family: Business Operations br br Responsible for the day-to-day operations of the company's business units. Aims to deliver superior service to clients by driving and optimizing (more...)
Company: Santander Holdings USA Inc
Location: Wylie
Posted on: 10/27/2020

CDL-A Student Truck Driver
Description: Do you have your permit, but your school closed CRST can help Come to CRST and train to be a Class A CDL team driver and embark on a fulfilling lifetime career.-Keep the world movingTruck driving is (more...)
Company: CRST International
Location: Wylie
Posted on: 10/27/2020

Cook
Description: The Grind Burger Bar Castle Hills, The Colony, TX CONFIRMED STILL SEEKING APPLICANTS
Company: The Grind Burger Bar Castle Hills
Location: The Colony
Posted on: 10/27/2020

Owner Operator Truck Driver - Local and Regional Runs!
Description: Job Description Owner Operator WANTED - 2,500 SIGN-ON BONUS XPO is ahead and running consistent freight volumes. We need hardworking Independent Contractors like you to join our team As an Independent (more...)
Company: XPO Logistics
Location: Wylie
Posted on: 10/27/2020

The Home Depot: Merchandising
Description: Job DescriptionMerchandising Execution Associates:All Merchandising Execution Associates MEAs perform in-store merchandising service activities such as merchandising projects, planogram maintenance, (more...)
Company: The Home Depot
Location: The Colony
Posted on: 10/27/2020

Lyft Driver (Part-Time)
Description: Job Description What is Lyft Lyft is a platform that connects drivers with individuals and organizations that need rides. In addition to helping passengers get from A to B, in select markets drivers (more...)
Company: Lyft
Location: Wylie
Posted on: 10/27/2020

Entry-Level Jobs - Drive For Lyft, Get Paid After Every Ride
Description: Job Description What is Lyft Lyft is a platform that connects drivers with individuals and organizations that need rides. In addition to helping passengers get from A to B, in select markets drivers (more...)
Company: Lyft
Location: Wylie
Posted on: 10/27/2020

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Mansfield RSS job feeds