Business Systems Analyst (Salesforce)

Company: CGI
Location: Dallas
Posted on: April 1, 2026

Job Description:

Position Description: This role will require someone in Cleveland, OH, Miamisburg, OH, Pittsburgh, PA, Dallas, TX, or Birmingham, AL. CGI is hiring a Business System Analyst with Salesforce knowledge to join our dynamic team. For this role on this particular client engagement, employer sponsorship of immigration related visa and/or green card status as part of the PERM process will not be available. At CGI, you get to build solutions as a full-time consultant with a world-class IT company. You will be involved in a mission critical project, working with a team of smart, dedicated people like yourself who build quality solutions for a variety of customers. Take your talents to a company that inspires growth and values your ideas. Work on projects for one of the largest financial institutions in US. Work in a challenging technical environment and gain exposure of advanced tools and technology suites Your future duties and responsibilities: In collaboration with the Project Manager and other team members, the successful candidate will be responsible for: . Participating in requirements analysis, data gathering, interviews and facilitated sessions, analyzing and documenting functional business requirements to assist in the software development . Formulating and defining systems scope and objectives based on both user needs and business systems, technical, and industry requirements . System Analysis to improve the user interfaces, business processes, data quality & data/reporting coverage . Lead the JAD sessions and stakeholder refinement sessions . Configure and customize solutions using Salesforce platform to support critical business functions and meet project objectives and client requirements . Data Analysis and development of SQL Scripts . Devising/ implementing new data reports for end users as requested . Responding to ad-hoc data enquiries from data consumers/end users . Providing advice to data consumers on what data can be provided either in data feeds or in reports . Working with developers and subject matter experts to identify risks or compromises and facilitate adjustments needed to meet project objectives . Participate in product release activities . Devising or modifying procedures to solve complex problems . Supporting the IT lifecycle processes Required qualifications to be successful in this role: This is an intermediate level position with a bachelor's degree plus 6 years of relevant technical experience required. Successful candidates will possess: . Experience in Salesforce configuration and customization . Experience in integrating Salesforce with external systems . Understanding of and experience with the banking industry . Strong business analysis skills . Experience working in agile framework . Knowledge of SQL is MUST . REST API (Web services) and Microservices expertise is Plus . Knowledge of Postman and Swagger is Plus . Strong leadership and collaborative skills with willingness to take ownership and responsibility for multiple assignments . Superior analytical and problem-solving and resolution skills, and ability to adapt quickly . Self-motivation and strong time management and organizational skills . Ability to tackle challenging work situations and to resolve conflicts in a positive manner . Strong communications (verbal and written) skills and solid technical writing experience Other Information: CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $56,100.00 - $139,300.00. CGI's benefits are offered to eligible professionals on their first day of employment to include: . Competitive compensation . Comprehensive insurance options . Matching contributions through the 401(k) plan and the share purchase plan . Paid time off for vacation, holidays, and sick time . Paid parental leave .Learning opportunities and tuition assistance . Wellness and Well-being programs LI-PS1 Skills: Banking Business Analysis RESTful (Rest-APIs) SQL What you can expect from us: Together, as owners, let’s turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction. Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team—one of the largest IT and business consulting services firms in the world. Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business. CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned. We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members. All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances. CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.

Keywords: CGI, Mansfield , Business Systems Analyst (Salesforce), IT / Software / Systems , Dallas, Texas