Total by Verizon Senior Client Partner
Company: Verizon
Location: Irving
Posted on: April 25, 2024
Job Description:
When you join VerizonVerizon is one of the world's leading
providers of technology and communications services, transforming
the way we connect around the world. We're a human network that
reaches across the globe and works behind the scenes. We
anticipate, lead, and believe that listening is where learning
begins. In crisis and in celebration, we come together-lifting up
our communities and striving to make an impact to move the world
forward. If you're fueled by purpose, and powered by persistence,
explore a career with us. Here, you'll discover the rigor it takes
to make a difference and the fulfillment that comes with living the
#NetworkLife.What we're looking for...At our core, we are dedicated
to enriching lives by bridging the gap between individuals and
premium wireless experiences that not only meet but exceed
expectations in value and quality. We believe that everyone
deserves access to seamless, reliable, and affordable wireless
solutions that enhance their day-to-day lives, connecting them to
what matters most. By joining our team, you'll play a pivotal role
in this mission, working towards delivering innovative,
customer-focused solutions that open up a world of possibilities.
We're not just in the business of technology; we're in the business
of connecting people, empowering them to explore, share, and engage
with the world around them in ways they never thought possible.
Building on our commitment to connect people with quality
experiences that offer the best value in wireless, let's delve
deeper into how we strategically position our diverse portfolio to
cater to a broad spectrum of needs and preferences. Our portfolio,
comprising 11 distinct brands, is meticulously organized into five
families, each designed to address specific market segments and
distribution channels to maximize reach and impact.
- Total by Verizon & Verizon Prepaid: At the forefront, we have
Total by Verizon and Verizon Prepaid, our flagship brands available
at Verizon exclusive and/or national/retail stores. Verizon Prepaid
continues to maintain a robust and loyal consumer base, while Total
by Verizon is on a rapid ascent, capturing the hearts of more
customers with its compelling offerings.
- Straight Talk, TracFone, and Walmart Family Mobile: Straight
Talk, Tracfone, and Walmart Family Mobile stand as giants in our
brand portfolio, boasting significant presence in Walmart. Their
extensive reach and solidified position in the market underscore
our commitment to accessible, high-quality wireless solutions
across diverse retail environments.
- Visible: Visible, as a standalone brand family, caters to the
digitally-savvy, single-line customers who prefer streamlined,
online-first interactions. This brand is a testament to our
adaptability, embracing the digital evolution of customer
engagement.
- Simple Mobile: Carving out a niche of its own, Simple Mobile
shines as the premier choice among authorized resellers. Its
consistent recognition as the most carried brand in Wave7
Research's prepaid dealer survey for 36 consecutive quarters speaks
volumes about its popularity and reliability.
- SafeLink: SafeLink remains dedicated to serving customers
through government subsidies. With a strategic pivot towards
Lifeline in the absence of ACP, SafeLink continues to fulfill its
mission of providing essential communication services to those in
need. Join the team that connects people with quality experiences
that give them the best value in wireless.What you'll be doing...As
a Sr. Client Partner within the Total by Verizon Exclusive Retail
team, a part of the VCG Value Organization, you will be responsible
for providing critical support in driving sales and distribution
growth for the Direct Retail Partners while building relationships
with their executive leadership principals, helping solve their
specific needs. You will prioritize and manage multiple accounts,
programs and responsibilities successfully, making sure to
understand business issues and develop winning solution strategies.
You will need to make critical, business impacting decisions.
You'll proactively share best practices, cultivate collaboration,
ensure results and Key Performance Indicators (KPIs) are being met
in order to drive and execute performance. Your role will require a
high degree of collaboration across leadership, and support
organizations, with key responsibilities to
include:Responsibilities:
- Serves as primary interface for Total by Verizon Direct Retail
Partners
- Develop and strengthen relationships, translating Agent
feedback & concerns internally
- Identify opportunities and lead account strategy and planning
discussions with Direct Retail Partners
- Drive and influence Direct Retail Partners distribution growth
strategy for TbV Retail
- Work closely with channel leadership in the consumer
experience, sales, and analytics organizations to drive and manage
distribution growth of your accounts.
- Producing and presenting creative, compelling proposals,
presentations, and business reviews, that tell unique,
customer-centric stories that express Total by Verizon's key
initiatives and expectations from a distribution and growth
perspective.
- Assessing performance of each agent and retailer and developing
a tailored plan on a monthly basis to improve productivity to help
them meet their targets.
- Measuring and monitoring KPIs for your respective Indirect
Partners, developing and executing plans to meet and exceed sales
targets.You have the business acumen and executive presence to
establish credibility with the principals, and you're energized by
the prospect of scaling a new organization. When you negotiate, you
effectively balance the needs of all involved.In this role, you'll
have a defined work location that includes work from home and
assigned office days (in-office days are Tuesday, Wednesday, and
Thursday) You'll need to have:
- Bachelor's degree or four or more years of work
experience.
- Six or more years of relevant work experience.
- Experience in channel management, indirect channel, and/or
direct retail partners.
- Willingness to travel, approximately up to 50% or less.Even
better if you have:
- An MBA, or an M.S. in related fields
- Two or more years of Indirect channel experience
- Exceptional PP/Google Slide creation for executive
presentations
- Understanding of organizational objectives, functions, and
motivations.
- Understanding of key financial concepts relevant to Verizon
business performance.
- Demonstrate ability to work with, understand, and manage
analytics data and reporting tools
- Project management experience.
- The ability to solve complex problems creatively
- Ability to prioritize and execute effectively
- Strong interpersonal communication and collaboration
skills
- Managed complex projects with cross-functional teams and
aligned groups to a common goal
- Experience with Strategic initiatives with data driven
outcomesWhere you'll be workingIn this hybrid role, you'll have a
defined work location that includes work from home and assigned
office days set by your manager.Scheduled Weekly Hours40Equal
Employment Opportunity We're proud to be an equal opportunity
employer - and celebrate our employees' differences, including
race, color, religion, sex, sexual orientation, gender identity,
national origin, age, disability, and Veteran status. At Verizon,
we know that diversity makes us stronger. We are committed to a
collaborative, inclusive environment that encourages authenticity
and fosters a sense of belonging. We strive for everyone to feel
valued, connected, and empowered to reach their potential and
contribute their best. Check out page to learn more.
Keywords: Verizon, Mansfield , Total by Verizon Senior Client Partner, IT / Software / Systems , Irving, Texas
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