Systems Administrator I

Company: Mouser Electronics, Inc
Location: Mansfield
Posted on: January 8, 2021

Job Description:

Provides basic user and system support, investigation, and daily monitoring of hardware, software and services as assigned. Documents activities, assets, and other relevant record keeping. Performs basic troubleshooting of hardware, software and applications. Communicates effectively and timely with support from vendors, peers, and supervisors.ACCOUNTABILITIES & ESSENTIAL FUNCTIONS* Ability to identify issues with server hardware and software in a timely manner. Conduct basic investigation and follow standards to resolve or escalate. Monitor systems to optimize performance and uptime.* Assist with compliance of systems through existing standards and procedures. Identify gaps in compliance and remediate in a timely manner. * Perform basic troubleshooting and problem solving both independently as well as with the help of other support resources with least impact to business performance. Be available for providing after-hours/weekend/holiday production support when called upon. May provide support on a 24-hour basis by participating in the on-call rotation. * Required to learn and use good time management skills to complete assigned tasks. Work with more senior team members and vendors to ensure stakeholders are informed and provided timely updates and resolutions. * Able to understand the concepts of setting up and maintaining physical and virtual server hardware, operating systems, applications, networking, and storage. Possess the aptitude and the willingness to learn and grow understanding of the systems supported.* Present the ability to work on multiple priorities. Seek guidance where applicable to help prioritize multiple priorities. Ability to take and follow direction* Ability to effectively communicate both verbal and written technical and non-technical communication. Uses good business judgment and communications to keep IS Management informed. * A positive attitude, good teamwork, professionalism & interpersonal skills, proactively seeking solutions, taking initiative where necessary.SKILLS & CERTIFICATIONS* Maintain basic knowledge of 2-4 existing hardware and software technologies * Basic understanding of PowerShell scripting* Ability to provide level 1 support for 2-4 existing technologies* Basic ability to troubleshoot and resolve issues with 2-4 existing technologies with the help of available support or otherwise to ensure least impact to business functions. * Able to assist with hardware and software improvements, upgrades, and repairs as directed.* Assist with the installation of security and hotfix updates to Operating Systems and Applications. * Ability to communicate technical information to non-technical audiences (verbally and written). Establishes and maintains effective relationships with business associates.* Basic technical writing skills for maintaining relevant documentation.* Assist with meeting service levels * Willing to learn how technology impacts business performance* Assist with asset management, inventory and related documentation.* Understand end user accounts, permissions, and access rights.* Operate server infrastructure in support of applications.* Able to maneuver in, under, and around work areas and Data Center as needed to help install equipment. * Able to reach, lift and carry items weighing up to 40 poundsJob Requirements:EDUCATION & EXPERIENCEAssociate's Degree in Computer Science or related field -or- in lieu of degree 2+ years relevant experience0-2 years of experience working with server hardware, software, and applications0-2 years of experience working with virtualization, security, user authentication and management0-2 years of experience with vulnerability remediation0-2 years of experience with desktop operating systems and office applications#LI-BD1This is a summary of the primary accountabilities and requirements for this position. The company reserves the right to modify or amend accountabilities and requirements at anytime at its sole discretion based on business needs. Any part of this job description is subject to possible modification to reasonably accommodate individuals with disabilities. Equal Opportunity Employer, including disability and veterans.#LI-PS1

Keywords: Mouser Electronics, Inc, Mansfield , Systems Administrator I, IT / Software / Systems , Mansfield, Texas