Systems Administrator I
Company: Mouser Electronics, Inc
Location: Mansfield
Posted on: January 8, 2021
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Job Description:
Provides basic user and system support, investigation, and daily
monitoring of hardware, software and services as assigned.
Documents activities, assets, and other relevant record keeping.
Performs basic troubleshooting of hardware, software and
applications. Communicates effectively and timely with support from
vendors, peers, and supervisors.ACCOUNTABILITIES & ESSENTIAL
FUNCTIONS* Ability to identify issues with server hardware and
software in a timely manner. Conduct basic investigation and follow
standards to resolve or escalate. Monitor systems to optimize
performance and uptime.* Assist with compliance of systems through
existing standards and procedures. Identify gaps in compliance and
remediate in a timely manner. * Perform basic troubleshooting and
problem solving both independently as well as with the help of
other support resources with least impact to business performance.
Be available for providing after-hours/weekend/holiday production
support when called upon. May provide support on a 24-hour basis by
participating in the on-call rotation. * Required to learn and use
good time management skills to complete assigned tasks. Work with
more senior team members and vendors to ensure stakeholders are
informed and provided timely updates and resolutions. * Able to
understand the concepts of setting up and maintaining physical and
virtual server hardware, operating systems, applications,
networking, and storage. Possess the aptitude and the willingness
to learn and grow understanding of the systems supported.* Present
the ability to work on multiple priorities. Seek guidance where
applicable to help prioritize multiple priorities. Ability to take
and follow direction* Ability to effectively communicate both
verbal and written technical and non-technical communication. Uses
good business judgment and communications to keep IS Management
informed. * A positive attitude, good teamwork, professionalism &
interpersonal skills, proactively seeking solutions, taking
initiative where necessary.SKILLS & CERTIFICATIONS* Maintain basic
knowledge of 2-4 existing hardware and software technologies *
Basic understanding of PowerShell scripting* Ability to provide
level 1 support for 2-4 existing technologies* Basic ability to
troubleshoot and resolve issues with 2-4 existing technologies with
the help of available support or otherwise to ensure least impact
to business functions. * Able to assist with hardware and software
improvements, upgrades, and repairs as directed.* Assist with the
installation of security and hotfix updates to Operating Systems
and Applications. * Ability to communicate technical information to
non-technical audiences (verbally and written). Establishes and
maintains effective relationships with business associates.* Basic
technical writing skills for maintaining relevant documentation.*
Assist with meeting service levels * Willing to learn how
technology impacts business performance* Assist with asset
management, inventory and related documentation.* Understand end
user accounts, permissions, and access rights.* Operate server
infrastructure in support of applications.* Able to maneuver in,
under, and around work areas and Data Center as needed to help
install equipment. * Able to reach, lift and carry items weighing
up to 40 poundsJob Requirements:EDUCATION & EXPERIENCEAssociate's
Degree in Computer Science or related field -or- in lieu of degree
2+ years relevant experience0-2 years of experience working with
server hardware, software, and applications0-2 years of experience
working with virtualization, security, user authentication and
management0-2 years of experience with vulnerability remediation0-2
years of experience with desktop operating systems and office
applications#LI-BD1This is a summary of the primary
accountabilities and requirements for this position. The company
reserves the right to modify or amend accountabilities and
requirements at anytime at its sole discretion based on business
needs. Any part of this job description is subject to possible
modification to reasonably accommodate individuals with
disabilities. Equal Opportunity Employer, including disability and
veterans.#LI-PS1
Keywords: Mouser Electronics, Inc, Mansfield , Systems Administrator I, IT / Software / Systems , Mansfield, Texas
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