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Administrative Assistant

Company: Robert Half
Location: Dallas
Posted on: February 18, 2026

Job Description:

Job Description Job Description The Administrative Assistant is responsible for performing day-to-day administrative and technical support in an insurance office environment. This role assists Underwriters or Account Executives in coordinating underwriting and customer service processes for assigned programs. Duties include answering inbound calls, greeting visitors, performing receptionist tasks, and maintaining the accuracy of critical insurance documents and records. Key Responsibilities: Review and process applications for new and renewal insurance business Provide basic client services, such as issuing Certificates of Insurance, Evidence of Property Coverage, and Auto ID Cards Prepare, review, and analyze technical documents for accuracy and completeness Maintain policy management systems and ensure complete and accurate files Invoice, track receivables, and assist with accounting discrepancies Prepare premium finance agreements and manage related processes Support developing presentations to customers and prospects Assist with claims handling instructions and loss control program implementation Order, track, and follow up on loss runs, MVR’s, and other reports Address or refer underwriter and client inquiries as needed General administrative office support, including receptionist duties and data entry Requirements: Minimum 2 years of insurance industry experience High school diploma or equivalent required Proficient in Microsoft Office suite (Word, Excel, Outlook) Ability to navigate multiple computer systems and applications; skilled at information research High attention to detail and analytical ability Strong verbal, written, and interpersonal communication skills Excellent organizational, multi-tasking, and prioritization abilities Team-oriented with ability to work across all organizational levels Flexible and adaptable to changing priorities and deadlines Ability to follow established policies, procedures, and regulations

Keywords: Robert Half, Mansfield , Administrative Assistant, Administration, Clerical , Dallas, Texas


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