Senior Systems Analyst - 1702275
Company: Fidelity Investments
Location: Westlake, TX
Posted on: March 24, 2017
Job Description:
Duties: Will design, develop, and implement CRM (Siebel) and
Salesforce products and services. Responsible for analyzing and documenting
complex system requirements and solutions for projects supporting CRM
applications. Participate in product definition. Facilitate analysis and issue
resolution across multiple systems and business groups. Primary Responsibilities: • Collaborate with business partners, systems teams, and vendors
to define and document business processes, system requirements,
system workflows, and use cases. • Perform project and product analysis, including defining
scope. • Lead systems design and collaborate with technical teams
to recommend and document solutions. • Ensure all interfaces and dependencies are identified and understood. • Support business and technology partners as a Subject
Matter Expert. • Build relationships with business and technical partners to
improve customer experience and continuously improve project delivery
and product support. • Provide analyst oversight and mentoring to offshore teams. • Support production installations and research production
defects. • Participate in the review and validation of QA test plans,
test cases, and test data to ensure requirements are met. • Assist in the analysis and resolution of day-to-day issues
that occur within the product. Requirements: Bachelor’s degree (or foreign education
equivalent) in Computer Science, Engineering, Information Technology,
Information Systems, Mathematics, Physics, or a closely related field and three (3)
years of experience in the job offered or three (3) years of experience
in Siebel configuration and integration development. Or, alternatively, no
degree and five (5) years of experience in the job offered or five (5)
years of experience in Siebel configuration and integration development.
Candidate must also possess: Demonstrated Expertise (“DE”) in Siebel
configuration scripting, workflow development, and business services design
using Siebel tools; DE designing and integrating Siebel applications with
multiple complex applications -- MDM, Salesforce, and Mainframes -- using
Siebel EAI (Web services, XML, SOAP, VBC, EBC, and EIM) and middleware
technologies (Oracle Fusion Middleware/TIBCO Middleware); DE coordinating a
team of Siebel developers within an onshore/offshore environment; and
leading teams in designing/implementing Siebel applications using
configuration, integration, scripting, workflows, Business Service, Assignment
Manager, and Task UI. To apply, visit http://jobs.fidelity.com and search for Job
Number 1702275.
Keywords: Fidelity Investments, Mansfield , Senior Systems Analyst - 1702275 , Finance , Westlake, TX, Texas